Frequently Asked Questions

Event Location and Hotel Details

Where will Global MannaFest 2019 be held?

Arlington Convention Center
1200 Ballpark Way
Arlington, Texas 76011

Sheraton Arlington Hotel (Host)
1500 Ballpark Way
Arlington, TX 76011

How do I make reservations at the host hotel?

Reservations:

To make reservations at Sheraton Arlington hotel, call (800) 325-3535 (toll free 24/7) or Register Online.

If you make your reservations over the phone, be sure to mention the discount code:

  • MannaFest 2019

Rooms are available:

April 2, 2018 – May 3, 2019

Room Rates:

Single/double: $169 + tax

Triple: $179

Quads: $189

Tax rate is 17% plus $1.90 Entertainment Fee

ADDITIONAL PERSON

This fee includes:

  • Local phone calls (817 area code only)
  • Wireless high-speed internet access in guest rooms and meeting rooms.

Important Notices

  • A deposit equal to the cost of one night’s room rate will be charged to your credit card at the time the reservation is made.
  • Depending on availability, the hotel cut-off date is March 1, 2019 to take advantage of the special Mannatech room rate.
  • Hotel allows individual cancellations without penalty up to seventy-two (72) hours prior to the attendees’ scheduled arrival date
  • Attendees can also call Sheraton reservations at 800-325-3535. Please make sure you mention you are with Mannatech.

Are there other hotels available?

Not at this time. If the Sheraton Hotel sells out, we will add additional hotels in the area.


Parking

Will I be charged for parking?

Sheraton parking is complimentary. Non-guests will be towed.

Arlington Convention Center: $5.00. NOTE: in/out will be allowed.


Travel

Which airport should I use to fly into Arlington, Texas?

Dallas Fort worth International (DFW)
14 minutes (12.7 miles)
2400 Aviation Drive
DFW Airport, TX 75261
972-973-3112
www.dfwairport.com

Dallas Love Field
30 minutes (20 Miles)
Love Field Terminal Building
8008 Herb Kelleher Way, LB 16
Dallas, TX 75235
214-670-LOVE (5683)

Airport Transportation is complimentary through the Sheraton Hotel from Dallas/Ft. Worth airport (DFW).


Attendee Meetings

In addition to the General Sessions, will there be special meetings, trainings or parties?

Qualified Presidential Outing and Dinner: (by invitation only)—Texas Ranger Stadium. Texas vs. Astros. Qualified 3 out of 6 times; September 2018 – February 2019. Transportation provided.

Attire: casual

Legends Night: Friday, April 5, 2019 – Everyone please dress evening attire.

Breakout Sessions: Sheraton Hotel

Session 1 Time Topic & Speaker
Friday, April 5 2:00pm – 2:45pm Compensation Plan Updates with Kevin Robbins 
Session 2 Time Topic & Speaker
Friday, April 5 3:00pm – 3:45pm M5M –  with Sarah Bowen
Friday, April 5 3:00pm – 3:45pm Maximizing Retention and Growth Using Success Tracker –  Bob Adam & David Wood
Friday, April 5 3:00pm – 3:45pm Recruiting Customers and Associates Made Easy!  Ben Mayo
Friday, April 5 3:00pm – 3:45pm How to Be Influential, Confident and Get More Yesses – Don Partridge
Friday, April 5 3:00pm – 3:45pm Success.mannatech.com – Merrijo Hillaker
Session 3 Time Topic & Speaker
Friday, April 5 4:00pm – 4:45pm This is the place wher you E.N.D Your Struggle Ashly Torian
Friday, April 5 4:00pm – 4:45pm Maximizing Retention and Growth Using Success Tracker –  Bob Adam & David Wood
Friday, April 5 4:00pm – 4:45pm Recruiting Customers and Associates Made Easy!  Ben Mayo
Friday, April 5 4:00pm – 4:45pm How to Be Influential, Confident and Get More Yesses – Don Partridge
Friday, April 5 4:00pm – 4:45pm Success.mannatech.com – Merrijo Hillaker
Session 4 Time Topic & Speaker
Friday, April 5 5:00pm – 5:45pm This is the place wher you E.N.D Your Struggle Ashly Torian


Presidential Meeting:
Business Casual – Sheraton Ballroom – 2nd level

Closing Party: Arlington Convention Center – Ballroom (arena)


Meals

Meals are available at the Sheraton Hotel and Arlington Convention Center at attendees own expense.

Concessions Menu


Corporate Tours

Tour cost: Free

Registration: Register during your MannaFest Registration.

Tour Schedule:

  • Wed, April 3: On your own
  • Thu, April 4: Tours departing from Sheraton Hotel promptly on the hour. Tour time approximately 1 1/2 hours. No tour tickets available onsite.
    • 9:00am – Sold Out
    • 10:00am – Sold Out
    • 11:00AM – Almost Full
    • Noon – Almost Full

Event Registration

Which ticket options are available?

  • General Sessions $123 through November 30, 2018; $143 December 1, 2018 through April 2, 2019.
  • Translation $8
  • Onsite Registration $159.  Credit Cards only.

Are refunds available?

Event registration Cancellation & Refund requests for a full refund are due November 30, 2018. Contact events@mannatech.com to request this transfer and provide the Associate’s account number, first and last name, and email address foer the transfer to be completed. Cancel by March 19, 2019 for a 50% refund. After March 19, 2019, no refunds will be processed.

How do I receive my refund?

Tickets prepurchased at MannaFest 2018 are NON-REFUNDABLE.

Can I receive a refund by check?

We are not currently set up to offer refund checks.

Can I use my event golden ticket for MannaFest 2018?

NO, THE GOLDEN TICKETS ARE DESIGNED FOR YOU TO USE TO ATTEND A LOCAL REGIONAL MEETING.

Modify Registration Steps:

  1. Go to MannaFest.com
  2. Click Register Online
  3. Click the link at the top right labeled “Already Registered”
  4. Enter your registration details
    1. First and last name
    2. Email address
    3. Confirmation number (If you need this resent to you, please email events@mannatech.com)
    4. Click OK
  5. Click Next
  6. Click Modify
  7. Under the Modify section click on Registration
  8. Add sessions you would like to attend
  9. Click Next all the way through
  10. Click Finish
  11. If you have other guest/s to update repeat the above steps

*All guest/s names need to be submitted by March 11, 2019.

Is there a guest fee?

Guests pay to attend the event at the same cost as an Associate or Preferred Customer.

Are children allowed at the event?

Yes.

Is there a discount for children?

Children under 14  are free of charge.

Will daycare services be provided?

Daycare services will not be provided at the event.

What is the charge for an international attendee?

The cost is the same as the domestic cost and is in USD. Please see pricing above.

Do you offer special needs seating?

Yes. Please select the option to choose special needs seating.

Do you offer special accommodation for the hearing impaired (CART)?

Yes. Please select the option to choose hearing impaired seating.

Do you offer wheelchair rental?

Coming Soon

Do you offer translation?

Yes. Translation is available in Mandarin Chinese and Spanish. Translation is provided at an additional cost and must be selected during the registration process prior to the deadline of February 1, 2019.

All attendees need a translation headset. Including English speaking attendees. Presentations will be presented in multiple languages.


Storefront and Will Call

What are the hours of operation?

Thu, April 4 – 11:00am – 7:00pm
Fri, April 5 – 12:00pm – 7:00pm
Sat, April 6 – 12:00pm – 7:00pm

Can storefront orders be placed in a future Month?

All orders must be placed in the current month of April.

Which Month can I order in?

April

Which forms of payment will be allowed in the storefront?

U.S. cash currency will be accepted. While attending the U.S. event, all attendees from all countries will need to have one of the following credit cards to use for storefront purchases: Visa, MasterCard, American Express or Discover. Personal checks will NOT be accepted.

Please note: Diners club is NOT accepted from any country.

Do you accept traveler’s checks?

We accept traveler’s checks, cashier checks, and money orders in USD currency only.


Recognition

Who do I contact for questions about recognition?

Please email recognition@mannatech.com

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